Returns & Exchanges
At Simon Miller, we want you to be completely satisfied with your purchase, which is why we offer a 21-day window for returns and exchanges on all unworn, full-priced items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your package.
Ship the Items
Drop off your package at any authorized carrier location, ensuring the return is scanned within 7 days of generating the label.
Receive Your Refund
After our team inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing